Kanjanapa worked in the spa industry from 2000 to the present. She is a motivated team player, highly disciplined, flexible, and a leader with a passion for holistic therapies and service excellence.
- Capable of maintaining appropriate dress code for therapy sessions and giving proper instructions to clients in a calm and soothing voice for relaxation
- Adept in understanding client requirements and performing check about health issue, allergies to certain products
- Expertise in coming up with lucrative spa treatment offers to entice customers and increase profit percentage
- Proficient in answering calls, giving reminders to clients, addressing their doubts and collecting post-therapy feedback to provide optimal services
- Ability to work in a team using exceptional problem-solving, organizational, and communication skills
Personal Therapist for Royal family of Saudi Arabia
A Spa therapist for famous people
Primarily focuses on the marketing and promotion of goods and services to increase sales and satisfy customers. As a team leader, I’m a part of a sizable group that genuinely collaborates to achieve daily and weekly cruise targets and make ends meet. In achieving the goals for the time I have worked for the company, I have the privilege of being among the top three top sellers in terms of revenue.
Assistant spa manage
- In charge of 12 beds in treatment facilities.
- Taking care of creating treatment, revenue, training therapist and receptionist.
- Covers all the SOP’s.
- Arranging spa promotion for monthly. Creating spa menu and Cost of treatment.
- Purchasing spa product and consuming.
Treatment Supervisor
- In charge of 4 suite rooms, 10 standard rooms.
- Escorting the client to appropriate spa room, giving appropriate instructions to assistants, and collecting feedback post-therapy
- Initiating various aroma therapies at the salon using different products like aromatic spritzers, body oils, creams or lotions, facial steamers, hot/cold compressors, clay masks, and many others
- Working with assistants to provide aesthetic treatments like body wraps, reflexology massage, and aromatherapy to soothe sore joints, alleviate muscle tension, and reduce pain
- Handling inappropriate client behavior according to standard SOP’s for clients as well as therapists, recording complaints, and escalating complicated issues to the manager
- Ensuring clients are well-informed about the therapy process, maintaining their comfort during the treatment, and discussing aftercare as well as spa products to be used post-therapy for an appealing look and better feel
- Regularly assessing inventory levels at salon, and ensuring adequate supplies of different products such as towels, oils, creams or other products to deliver proper treatments to clients
Spa trainer/Senior Therapist
- In charge of 8 treatment rooms, 3 Thai Traditional Massage rooms , 2 double rooms, 1 Bastian studio, Manicure Pedicure Studio , hair dressing salon, and Fitness Studio
- Joined in on 1st December as a Holistic therapist, trained at the 3 level of ESPA treatments Essential, concept and Ayurvedic therapist.
- Collected histories on health issues, and suggested appropriate therapy based on the current health status of clients
- Coordinated with the team to carry out a range of treatments, including massages, facials, beauty treatments, and alternative therapies following an extensive training according to standard operating procedures
- Helped to maintain the treatment rooms tidy and inviting by setting the right atmosphere using lights, music, aroma to ensure complete relaxation for clients during the therapy session
- Accepted special requests of clients and delivered therapy by ensuring appropriate room temperature, use of essential oils, and applying right amount of pressure for massage
- Kept an updated information of various products used for spa therapy along with the ingredients and explained its benefits to clients in a professional manner
- Maintained detailed knowledge of hours of operation, memberships, reservation, fees, treatments, products, and merchandise as well as pertinent hotel information
- In Charge of 40 treatment rooms, hair dressing salon, manicure, pedicure rooms,
- Hydro therapy and fitness.
- Set up the room according to standard to carry out the treatments through the day.
- Carry out treatments Western,Eastern,Holistic,Body,BeautyAyurvedic treatment and Facial.
- Training for new therapist and refreshing treatment including update for all treatment.